Returns & Exchanges

Can I return my order?

For orders shipped to Europe or Japan, you can initiate a return or exchange. Items must be returned in new and unused condition, with all original packaging and tags attached. We accept returns of unworn or defective merchandise for a full refund or exchange within 14 days of purchase. Please ensure that you include the original receipt with the returned merchandise.

For orders shipped outside of Europe or Japan, all sales are considered final.




When will my return be processed?

Returns will be processed within 14 business days of receiving the returned package.



How do I initiate a return or exchange?

To request a return or exchange, please send an email to All returns must be shipped back to us within 7 days of receiving approval for the return request. Please note that reserves the right to refuse returns that do not meet our return policy requirements or are returned without written approval.


返品または交換をご希望の場合は、 までメールでご連絡ください。返品の承認をいただいた後、7日以内に返品商品を発送していただく必要がございます。なお、upcoming.studioでは、返品ポリシーの要件を満たさない場合や書面での承認なしに返品された場合、返品をお断りする場合がございますのでご了承ください。

What is the refund method for returns?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.



Who pays for the return shipping costs?

If the return reason is not a defective item, the customer is responsible for the return shipping costs.



If you have any questions regarding the return or exchange of an item, please contact us at

商品の返品または交換に関するご質問がございましたら、 までお気軽にお問い合わせください。