Shipping & Delivery

How long does it take for my order to be processed?

Orders are typically processed within 7 business days from the date of order placement.



Where do orders ship from?

Orders are shipped from either Japan or Germany, depending on stock availability and the destination country.



Do I have to pay import duties on my order?

Depending on your order and country, you may be responsible for paying local taxes and duties upon receiving your order. cannot accept liability for these fees. If payment of such fees is refused, the order will be fully canceled. Any transportation and custom clearance costs associated with the cancellation will be deducted from the amount refunded to you.

Please note that your order will always be fulfilled from the country (Germany or Japan) that is closest to you and has available stock for your order.




If you have any questions regarding the shipping & delivery of an order, please contact us at

配送および納品に関するご質問やご不明な点がございましたら、お気軽に までお問い合わせください。